We value your trust and strive to provide a seamless experience. Please review our policy regarding refunds, cancellations, and rescheduling:

1. Cancellation by Customer

• Within 48 hours of scheduled service:
  No refund of the advance amount will be provided, regardless of whether the cancellation is informed or uninformed.
• 72 hours or more before scheduled service:
  • If the cancellation is informed, a coupon code equivalent to the advance amount will be issued. It will be valid for future bookings and adjustable against a new booking only.
  • Uninformed cancellations will result in the forfeiture of the advance amount.

2. Refund Eligibility

A full refund will be processed only if the company fails to deliver the service due to any unforeseen circumstances.

3. Rescheduling Policy

• Rescheduling is allowed if informed at least 48 hours before the scheduled service, subject to availability.
• Requests made within 48 hours may:
  • Incur additional charges
  • Or be treated as a cancellation (no refund)

4. Payment & Dispute Terms

By paying the balance amount via any mode (Credit/Debit Card, PayPal, UPI, Netbanking, or Cash), the customer agrees that:

• ✅ Service was rendered as agreed.
• ✅ No unresolved issues exist.
• ✅ Balance payment confirms acknowledgment of satisfactory service.
• ✅ The customer will not raise disputes for paid amounts in the future.

Note: To qualify for a refund of any advance or booking payment via payment gateway, a written request must be submitted to [email protected] on the same day as the scheduled service.

False Dispute Penalty

• Liable for transaction fees + 15% penalty
• Customer may be blacklisted from future bookings until resolved

5. General Terms

• Refunds are processed within 10 business days.
• Coupons issued have no expiry date.
• The company reserves the right to modify this policy with prior notice.

Contact

Email: [email protected]